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Now offering free shipping for customer’s residing in N.S.W on all orders over $50!
Now offering free shipping for customer’s residing in N.S.W on all orders over $50!

Shipping & Returns

Our shipping prices are based on the weight  of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is “in transit” to you.

Note: business days are Monday through Friday, excluding weekends and Public holidays.

Economy: Ships within 9 days, arriving 10 business days after the order was placed.

Standard: Ships within 5 days, arriving 6 business days after the order was placed.

Preferred: Ships within 3 days, arriving 4 business days after the order was placed.

Expedited: Ships within 2 days, arriving 3 business days after the order was placed.

Express: Ships within 1 day, arriving 2 business days after the order was placed.

Items are shipped directly from the supplier / items on backorder will take longer, and this difference is noted on the item page. We’ll let you know throughout the checkout process if you’ve chosen one of these items before you pay for your order. to view the full shipping policy click

Returns

To return an item to us, follow the directions listed on the return exchange form included with your order. If you don’t have this form available, you can download one by clicking here. to view the full returns policy click

For items that are damaged, defective or not what you ordered, please contact us so we can best serve you and provide you with return instructions. Items that are made-to-order cannot be returned.